Very Extensive Gunner Z game data deleted? Included In-App purchases

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Level 1

4 points

Very Extensive Gunner Z game data deleted? Included In-App purchases

My IOS game app, Gunner Z by Bitmonster, is no longer able to retrieve my very extensive saved game data which included literally over a year of play and several In-App purchases. This disappearance of my data did not follow any update to the game itself or the IOS System software. I was merely loading the game back onto my iPad 3 IOS 7.0.4 after I had to remove some of these larger apps to make room. I had my iPad set to do automatic backups from my iPad of my data including Gunner Z once every few days. Over more than a year that I used the app initially, I never had an issue restoring my game data. All I want is to have my data restored. I had cleared all the levels, had purchased the golden weapons upgrade, the Ceramic Armor upgrade, and had achievements and stats mirroring my roommates info .

Thank you for any assistance you can lend,

Jesse Preciado

iOS 7.0.4

Posted on Mar 15, 2014 12:55 AM

Reply

Answer 1

Sep 7, 2014 2:13 AM in response to Darkendart

Hi

My situation is similar to Darkendart, however I did not delete the game. I went to play it without having my wifi enabled, and as I believe this game requires wifi to save data. So I was directed to the tutorial. I realized my mistake and therefore closed the app and minimized it (double tapping home button) and reopened it with wifi enabled. The game stated that I had logged in with another device, and therefore must continue with its recent save. After restarting the app many times, it always came up with this message, so I went with it to see if it worked. Of course, I was directed to the tutorial and all of my data was gone, without the option of bringing it back. Although I had made no in-app purchases, I did have approximately 600 000 saved up cash and had proceeded well in the campaign, and I would very much like it back if possible (my trucks were called Kevin, Leroy, Clyde, Barbara and Gareth, all done up well - who wouldnt want THAT back) . My icloud data was up to date as well....

Thank you in advance for seeing to this issue and assisting me

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Answer 2

Courcoul

Level 6

18,726 points

Sep 7, 2014 2:36 AM in response to Grayman023

May I point out that a) this is a user-to-user forum, Apple does not live here and will not reply in any way, plus b) both games mentioned are not Apple products. Your best bet for any sort of remediation is to contact the developers directly, who may or may not be able to do something, or contact Apple directly (link is at the bottom of the page) if you don't hear from them. We cannot. Best we can do is commiserate with you on your loss.

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Answer 3

Sep 7, 2014 2:39 AM in response to Courcoul

Okay then Courcoul, thanks for the heads up.And yes, I would personally appreciate it if you did commiserate with me

Think of the trucks

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