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iTunes could not connect to the iTunes store. An unknown error occured(310)

iPod shuffle, Windows 7

Posted on Mar 15, 2014 2:01 AM

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1 reply

Level 9

72,324 points

Mar 15, 2014 11:58 AM in response to SamanthiVisaka

Is the Java version on your PC up-to-date? If so, try updating that. Can you connect to the Store without the 310 now?

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