Apple Event: May 7th at 7 am PT
Hello together,
I have "iTunes 11.1.5.5", "Outlook 2010" and can't sync. my contacts and the calendar.
Under "Infos" there are no contacts (contackt groups) displayed ...
I went through all support informations, but nothing helped me.
I hope someone has a solution for thes problem.
Thanks in advance
iPhone 4, iOS 7.1
Yes, I have Eset Smart Security.
But nothing of these informations helped me.
I uninstalled now iTunes completely and installed it again.
Unfortunately now the following note comes up, when I plugin the iPhone
"iTunes was unable to load provider data from Sync Services. Reconnect or try again later."
("iTunes konnte keine Datenklasseninformationen von „Sync-Dienste" laden. Verbinden Sie sich erneut oder versuchen Sie es später.")
...I think I hate iTunes :-(
Now I have managed it so far, that no error message is displaying.
But there are no contacts, calendar, etc. displayed. / all empty.
Now I solved this problem my self !!!
I uninstalled "iTunes 11.1.5.5" completely and installed "iTunes 11.1.2.31" and everything works now well 🙂
By any chance are you running any Eset security software products (like Nod32) on that PC?
If so, there's a couple of alternatives.
Either try the procedure in Samoreen's post:
Re: iTunes 11.1.4.62 freezes while syncing with Outlook
Or, see if you can get hold of the Eset beta addressing the problem. As Samoreen notes in another post:
ESET have a workaround for this issue. They gave me access to a test version of the HIPS module and this fixed the problem. So I could re-enable the ESET_OPTIONS environment variable (although I still consider that it's a questionable idea). I upgraded to iTunes 11.1.5.5 and there was no problem.
So maybe you should get in touch with ESET support and request the new module ? Just send a message to Marcos in the ESET forum.
Re: Outlook 2013 Calendar Sync fails with new iTunes 11.1.5.5
Unfortunately now the following note comes up, when I plugin the iPhone
"iTunes was unable to load provider data from Sync Services. Reconnect or try again later."
Doublechecking. You've tried the following troubleshooting document?
Yes I tried this already, but no success.
iTunes & Outlook 2010 no sync. of contacts and calendar
