Hi, Cathy. Welcome to the Discussions.
Here is some general advice on troubleshooting shared library errors.
A shared library error, in general terms, implies a missing, corrupted, or incompatible application or operating system framework. Details on frameworks and shared libraries (heavy technical reading) can be found in the "Frameworks" section of the "Software Development Overview" chapter of the Apple Developer Connection document
Mac OS X Technology Overview, and the
Framework Programming Guide.
Causes for shared library errors include:
• The affected application has been corrupted and must be reinstalled.
• Running incompatible versions of two applications with interdependent shared libraries.
• Disk directory or permission corruption.
• Corrupted operating system installation.
To resolve shared library errors:
1. As a start, perform a general checkup by running the Procedure in my
Resolving Disk, Permission, and Cache Corruption FAQ. Directory corruption can result in a shared library being seen as "missing."
2. If the problem persists, and only one application is affected, uninstall, then reinstall the affected application. See my
"Uninstalling applications" FAQ for important advice on uninstalling software.
3. If the problem persists, or the shared library in question is part of the operating system, reinstall Mac OS X using the Archive and Install process. See my
"General advice on performing an Archive and Install" FAQ.
Good luck!
😉 Dr. Smoke
Author:
Troubleshooting Mac® OS X
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