My Bluetooth won't connect to my fitbit

Hey there T.Daly,

It sounds like you are unable to pair or even locate your Fitbit with your phone bluetooth connection. I recommend these steps from the article named:

iOS: Troubleshooting Bluetooth connections

http://support.apple.com/kb/TS4562

1. Check that you are in range of the Bluetooth accessory with which you are trying to pair your iPhone, iPad, or iPod touch. Most Bluetooth accessories have a range of approximately 30 feet.
2. On your iOS device, tap Settings > Bluetooth and find your device in the list. If your device says Not Connected, tap the name of your accessory to attempt to connect it.
3. Tap Settings > Bluetooth and turn Bluetooth off and then on again.
4. Make sure that your Bluetooth accessory is turned on and fully charged or connected to power.
5. Make sure that your Bluetooth accessory is in pairing mode.1
6. Restart your iOS device.
7. Tap Settings > Bluetooth and locate the Bluetooth accessory you are currently connected to or attempting to connect to. Then tap and Forget this Device. Try to pair your Bluetooth accessory again.

   Note: You may need to re-enter your Bluetooth accessory PIN if your accessory requires one. Some common PINs are 0000, 1111, and 1234.

8. Restart your Bluetooth accessory by turning it off and then on again1.
9. Update your device to the latest version of software. See how to update your iPhone, iPad, or iPod touch.
10. If your Bluetooth accessory has upgradable firmware, check to see that you have the latest version1, 2.

Bluetooth disconnects, intermittent connectivity, or unable to find

• Move your iOS device closer to the Bluetooth accessory.
• Position your iOS device and Bluetooth accessory in direct line of sight of each other. For example, move the Bluetooth accessory and iOS device to the same side of your body.
• Remove any case, stand, or other accessories from your iOS device and see if performance improves.
• Check for sources of potential interference and move both the iOS device and the Bluetooth accessory away from other electronic devices.
• Reset network settings by tapping Settings > General > Reset > Reset Network Settings.

  Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN, and APN settings.

Thank you for using Apple Support Communities.

All the very best,

Sterling

Bitbit will NOT work on a 4. Only 4s and newer. I had a 4 few months ago and found it hidden in the fitbit web sight.

THANK YOU! This was more helpful than the original response. Now I know!

Actually that is incorrect. I have an iphone 4 and my device is paired with my phone. On the device, there's 3 modes for the bluetooth - ON - OFF - PAIR ... In order to connect your device to your phoen you have to be in PAIR mode...

The previous comment is actually incorrect... I have an iphone 4 and my device is paired with my phone. On the device, there's 3 modes for the bluetooth - ON - OFF - PAIR ... In order to connect your device to your phoen you have to be in PAIR mode...

Where can I find those modes?