My Mac OSX is coming up with error message when i try to write a disc "The disc can’t be burned because the disc drive is not accessible (error code 0x80020020)." Same also when I tried my external disc writer-any clues?

Question

My Mac OSX is coming up with error message when i try to write a disc "The disc can’t be burned because the disc drive is not accessible (error code 0x80020020)." Same also when I tried my external disc writer-any clues?

My Mac OSX (version 10.7.5) is coming up with error message when I try to write a disc "The disc can’t be burned because the disc drive is not accessible (error code 0x80020020)." I have tried several discs with the same message - Same also when I tried my external disc writer. Both disc drives will read my discs that have music or photos on it, it just won't write any new discs - any clues?

iPhone 3GS, Mac OS X (10.6.8)

Posted on Mar 15, 2014 9:07 AM

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Answer 1

Jan 26, 2017 8:21 AM in response to BHI from Port Williams

Hi have a MacBook Pro with Sierra.

My LG External Slim Portable DVD writer Super-Multi reads my discs, but can't burn them.

I tried 10 different cables.

I always get: "The disc can’t be burned because the disc drive is not accessible (error code 0x80020020)."

The people at LG have no clue what's going on, and no driver is available for this device.

Does anybody know how to fix this?

Thanks!

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Answer 2

Klaus1

Level 9

52,749 points

Mar 15, 2014 11:00 AM in response to BHI from Port Williams

Have a look on the right of this page under 'More like this'.

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Answer 3

Mar 16, 2014 6:46 AM in response to Klaus1

Thanks for the reply Klaus1. I did look at the 'More Like This' option before I posted the question but not being a technical person I didn't find any single response that gave a difinitive positive result. Someone replied with this answer:

Zap the PRAM and Reset the SMC, then try again.

but I'm concerned that if I tried this (I had to look it up first to see what it meant and what was involved) then I might do more harm than good (ie, would I loose things on my computer)

So in layman's terms - what should I do....?

Thanks 🙂

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Answer 4

Klaus1

Level 9

52,749 points

Mar 16, 2014 3:58 PM in response to BHI from Port Williams

No, you will not lose anything from your computer.

The links below will give you full instructions:

Resetting the SMC (System Management Controller) on Intel-based Macs:

http://support.apple.com/kb/ht3964 and

http://support.apple.com/kb/HT1237?viewlocale=en_US

Resetting your Mac's PRAM and NVRAM:

http://support.apple.com/kb/ht1379

If you are using a Wireless Keyboard:

http://support.apple.com/kb/TS3273

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Answer 5

Mar 17, 2014 6:37 AM in response to Klaus1

Hi Klaus1

So, I tried all the suggestions and followed the links - all to no avail.

as you can see, (screenshot below) my iMac is a 21.5 inch late 2009 model which isn't showing in the updates listed above

My system report shows that my Mac has the following:

I reset the PRAM and the SMC - still have the same error message when I try to burn discs. I've used both CD's and DVD's and tried with my external Discwriter too.

Any further suggestions??

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Answer 6

Apr 13, 2014 11:49 PM in response to BHI from Port Williams

This could be caused by a missing or corrupted driver. Please visit the support site for the external drive and download the up to date drivers and reinstall the burning software application and driver.

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