Q: Mavericks, running out of application memory
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Mar 17, 2014 9:05 PMby Allan Eckert,You said, :"I am really dismayed by all the posters here who have dismissed Darryl-1's post and suggested that he is somehow at fault."
I am not sure about everyone but I was not suggesting that the faults was Darryl's but that it was with his Mac that was at fault instead which is quite a different thing.
The one thing I do blame Darryl for is his thinking that Apple should fix his Mac.
Allan
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Mar 18, 2014 8:05 AMby tdm22,My misunderstanding. I thought Apple Support Communities were for supporting people with problems by helping them solve their problems. I didn't realize the point was to support Apple.
I feel so bad now that I expected my Mac to work on the third day of usage. I now realize it's my fault for thinking that Apple should deliver a product that can function. thanks for helping me realize that I broke my mac.
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Mar 19, 2014 7:00 AMby BobHarris,Running out of application memory is an indication that the group of apps you are running concurrently is trying to use more virtual memory that Mac OS X is able to manage.
Applications -> Utilities -> Activity Monitor may be able to identify the set of apps causing your issue.
If you can quit memory hungry apps you are not using, you can minimize the problem.
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Mar 19, 2014 11:28 AMby darryl-1,Hi tdm22! Read what you had to say and agree, this is an Apple problem to many other have the same thing!
I such a shame when we have someone who should be helping being "a smart ..s". Here is what I have found this is, a huge problem that people that actually use the computer have found happening since Mavericks!
The only fix that I have found so far is to reset the pramiters do this hold the command and options down along with the p & r on a start up keep holding down untill it chimes 4 times then allow it to start up! It will help, not sure if it a real fix, and along with that go into permission and repair permissions in disk utility.
We only go on here to get info to fix a problem, so Apple TROLS go home!
You would think a level 8 would actuall know something instead of a sarcastic, stumbling block!
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Mar 20, 2014 10:50 AMby darryl-1,I have quit Fox Fire. And am running Safari. I did notice that system is still sluggish, for instance I clicked on Excel to get some log in info and a "spinning whee". As you can see memory used is still not used? thathcomputer
The speed of my computer's, with the spinning wheel, and waiting, I guess that I kinda got use to it. Not sure if Fox Fire will solve it since I had spinning wheel after I quit it. But I did notice that the longer I am on the computer the more memory is used? Before Mavericks I would have many applications on for weeks and did not see any slow operating? I also have Parallels access off. But no difference.
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Apr 3, 2014 10:23 AMby darryl-1,The spinning wheel is just happening so much! If Mac user's were aware that this is a Mavericks problem I think there would be much more concern. I have tried to work around this and have quit using Fox Fire because it does use a lot of memory but that did not solve it.
The problem is the longer Mavericks runs the more memory it uses.
So Mavericks bug is you now must restart on a regular basis. Mavericks owns it and the developer are doing a disservice to customers by not getting serious and fixing it. If I was not a Apple lover I would bail out now. At Least Come up with a way to go back to 10.8 or Lyon or Snow Lepord would be an improvement as slow, freezing, restarting!
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Apr 3, 2014 10:48 AMby Drew Reece,darryl-1, you have my sympathy, but the images you keep posting of the memory all look fine. Are they from around the time of an 'out of memory dialog'?
Can you please confirm you are seeing this dialog (you never explicitly said - only your post title infers this).
Firstly the Swap used is 0 Bytes - this is great, you want this to remain low, once it starts growing past a GB or two you know you have too little RAM installed. Swap is when memory has run out & it gets written to disk (which is a slow process). You can see a spinning beachball sometimes with this (but this isn't happening in those images).
Compressed Memory is also low (90MB and 0 Bytes). This is new to 10.9 and happens before memory runs over into 'Swap used'. You have so little here that the OS looks like it is coping very will in terms of memory usage.
The Memory pressure graph is all green & is low - the system hasn't had any tasks that have loaded the memory at all recently. (Orange = compression, red = Swap - you have neither).
The Used memory is 'high' because 10.9 will keep everything in RAM when it gets used. It will very quickly free that RAM when some other process needs more. It should make the system snappier. It's not actually a problem to use all the RAM, so long as the OS manages it correctly.
The spinning beach ball isn't always a RAM issue, it can appear on Macs with slow HD's. Disk speed has a massive factor on performance. It's also possible that mis-configured network settings can cause trouble elsewhere or it could be other hardware issues…
I don't have an easy answer, but you appear to be focusing only on RAM when your own data shows no signs of RAM issues.
Please post more data if you have it, from here it looks like you could be jumping the gun & blaming RAM for something that could be something else. (note: I'm not sure iuf you had the out of RAM message, so don't flame me yet ).
Would you like to show us what is installed on one of those 4 Macs? Pick one with good backups that is causing you trouble. If we see any signs of bad software you can see if updating or removing it makes anything better.
Certain older software running in the core of the OS can cause many issues elsewhere in the OS (like Kapersky).
Run this & post the report…
http://www.etresoft.com/etrecheck
Another option is to reinstall 10.9 (it overwrites only the OS files) it can resolve weird issues that some people have had. I cannot understand how multiple Macs would get bad installations - it seems more like a freak one off error.
The final option is to erase the HD & clean install 10.9. If you can do that on one Mac, you should see that 10.9 can run well (or you will verify that 10.9 is a lame duck).
Do you want to look into this or just write off 10.9 as a lemon & give up until fixes rain down from software updates?
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Apr 5, 2014 11:06 AMby darryl-1,Well here is the report.
Hardware Information:
MacBook Pro (17-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,1
1 2.66 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 512 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 9 days 6:2:10
Disk Information:
ST9500420ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Darryl 11 (disk0s2) / [Startup]: 499.25 GB (142.52 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.kaspersky.kext.klif (3.0.2d39)
com.kaspersky.nke (1.6.2d112)
com.quark.driver.Tether64 (1.1.0d3 - SDK 10.6)
foo.tap (1.0)
com.kaspersky.kext.kimul.44 (44)
com.parallels.virtualsound (1.0 18)
Startup Items:
tap: Path: /Library/StartupItems/tap
tun: Path: /Library/StartupItems/tun
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.kaspersky.kav.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.parallels.mobile.dispatcher.launchdaemon.plist 3rd-Party support link
[System] com.parallels.mobile.kextloader.launchdaemon.plist 3rd-Party support link
[System] com.tether.plist 3rd-Party support link
[System] pcloudd.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.kaspersky.kav.gui.plist 3rd-Party support link
[System] com.parallels.mobile.prl_deskctl_agent.launchagent.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.parallels.mobile.startgui.launchagent.plist 3rd-Party support link
User Login Items:
iTunesHelper
Home Storage Manager
Skype
Dropbox
LenovoEMC Storage Manager
Box Sync
RealPlayer Downloader Agent
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 2.4.0.11 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 9.5.2 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
Google Earth Web Plug-in: Version: 6.1 3rd-Party support link
RealPlayer Plugin: Version: (null) 3rd-Party support link
Silverlight: Version: 4.0.60531.0 3rd-Party support link
iPhotoPhotocast: Version: 7.0
Safari Extensions:
URL Advisor: Version: 13.0.0
Virtual Keyboard: Version: 13.0.0
Open in Internet Explorer: Version: 1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
MacFUSE 3rd-Party support link
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Epson Printer Utility 4: Version: 9.19 - SDK 10.5 3rd-Party support link
/Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Audiobook Builder: Version: 1.5.3 - SDK 10.4 3rd-Party support link
Tether: Version: 1.2 - SDK 10.4 3rd-Party support link
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Darryl 11: Disk size: 464.96 GB Disk used: 332.23 GB
Destinations:
Backup Darryl [Network] (Last used)
Total size: 2
Total number of backups: 34
Oldest backup: 2013-10-30 15:24:33 +0000
Last backup: 2014-04-05 16:12:31 +0000
Size of backup disk: Excellent
Backup size 2 > (Disk size 464.96 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
50% Safari
31% mds_stores
5% WindowServer
4% Activity Monitor
4% com.apple.WebKit.WebContent
Top Processes by Memory:
598 MB postbox-bin
360 MB Safari
254 MB iPhoto
221 MB SpamSieve
131 MB mds_stores
Virtual Memory Information:
55 MB Free RAM
2.98 GB Active RAM
2.92 GB Inactive RAM
1.17 GB Wired RAM
7.14 GB Page-ins
307 MB Page-outs
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Apr 5, 2014 1:40 PMby dianeoforegon,Troubleshooting is a process of elimination. Let's go through some common steps to troubleshoot.
1) Restart in Safe Boot mode.
Safe boot
* shutdown
* start the Mac and *wait* for the startup chime to sound
* after the sound, press and hold down the shift key
* keep holding and *wait* until the grey Apple logo appears
* now release the shift key and just wait (it could take a few minutes)
* eventually the login screen appears with the words SAFE BOOT
* continue to log in and see if the problem goes away.
If yes, then we need to look at the items disabled by Safe Boot. I would start with fonts.
2) Testing in a new User will quickly tell you if the problem is system wide or if it's your User's folder that contains the problem.
CREATE A NEW USER
Go to System Preferences --> Create a New User in Accounts. Switch to the New User by logging out/in or use Fast User Switching.
Do you still see the issue?
If yes, then the problem is with your base files.
If no, then the problem is in your User's folder.
3) Run Combo updater over your current install.
OS X Mavericks 10.9.2 Update (Combo)
http://support.apple.com/downloads/DL1726/en_US/OSXUpdCombo10.9.2.dmg
Combo updaters will install on the same version as they're applying--no need to roll back or do a clean install.
MORE INFO ON WHY RUNNING COMBO FIXES ISSUES
Apple updates available from the Software Update application are incremental updates. Delta updates are also incremental updates and are available from Apple Downloads (software updates are generally smaller than delta updates). The Combo updates contain all incremental updates and will update files that could have become corrupted.
"Delta" updaters can only take you from one version to the next. For example: 10.9.1 to 10.9.2. If somehow the 10.9.2 is missing something it should have, and that something isn't changed between 10.9.1 and 10.9.2 it will still be stale after the delta update.
4) Run Font Book and select Validate Fonts.
This link has specific help for Office for Mac fonts but it includes the basics steps to troubleshoot fonts.
http://www.officeformachelp.com/office/font-management/
5) Do a clean install of Mavericks. I suggest if you have the space to create a small partition and install Mavericks. 25GB would give you the opportunity to some limited testing before taking the plunge.
If the clean install does not have the memory issues, then backup your entire drive to an external drive using clone software. boot from the clone and erase your in internal drive and install Mavericks. Be very careful about bringing over your old data from the clone. Install applications one at a time that have been troublesome and test before adding others.
Both of these applications are free to create a clone.
SuperDuper! http://www.shirt-pocket.com/
CCC http://www.bombich.com/download.html
If you continue to need help, I suggest you start your own discussion so YOUR issues can get the detailed help needed. Trying to help multiple users can get confusing.
Hope this helps!
