HT204448: About the OS X Mavericks v10.9.2 Update

Learn about About the OS X Mavericks v10.9.2 Update
Borninrottenrow
Level 1 (0 points)

Q: Have permissions to save screenshots changed since the OS X v10.9.2update?

Have permissions to save screenshots changed since the OSX v10.9.2 update?

iOS 6.0.1

Posted on Mar 15, 2014 10:25 AM

Close
Borninrottenrow

Q: Have permissions to save screenshots changed since the OS X v10.9.2update?

  • All replies
  • Helpful answers

  • by Király,

    Király Király Mar 15, 2014 10:26 AM in response to Borninrottenrow
    Level 6 (9,855 points)
    Mac OS X
    Mar 15, 2014 10:26 AM in response to Borninrottenrow

    Not for me.

  • by Barney-15E,

    Barney-15E Barney-15E Mar 15, 2014 11:26 AM in response to Borninrottenrow
    Level 9 (50,871 points)
    Mac OS X
    Mar 15, 2014 11:26 AM in response to Borninrottenrow

    No. Can you explain your symptoms?

  • by Borninrottenrow,

    Borninrottenrow Borninrottenrow Mar 15, 2014 11:57 AM in response to Barney-15E
    Level 1 (0 points)
    Mar 15, 2014 11:57 AM in response to Barney-15E

    Until last week, I was able to take a screenshot and save it.  Today, I got the message that I do not have permission to save the screenshot in the selected location. I can't think of anything different other than the software upgrade.

  • by ssls6,Helpful

    ssls6 ssls6 Mar 15, 2014 12:12 PM in response to Borninrottenrow
    Level 4 (2,874 points)
    Mar 15, 2014 12:12 PM in response to Borninrottenrow

    This could be a sign of a bigger problem.   The problem is home permissions and ACLs (access control lists which are basically extended permissions).   To reset your home permissions and ACLs you must boot into recovery (command-r at the boot chime).  Once in recovery, on the top menu line is an action to open terminal. Open terminal and type

     

    resetpassword

     

    A menu will come up and at the very bottom is a button to reset home permissions and ACLs.  Select that for your user name and let it finish (sometimes it fast, sometimes a little slow, I dont' know why).  When it's done, go ahead and close the window then exit terminal.   Now you can restart but I like to use disk utility and check my boot drive for errors while I'm here.  I don't boot recovery often so why not.

     

    Anyway, restart your computer and check if the problem still occurs.

  • by Király,Helpful

    Király Király Mar 15, 2014 1:30 PM in response to Borninrottenrow
    Level 6 (9,855 points)
    Mac OS X
    Mar 15, 2014 1:30 PM in response to Borninrottenrow

    Did you ever specify an alternate location for saving screen shots? You can check by entering this command in Terminal:

     

    defaults read com.apple.screencapture location

     

    This result is normal; it indicates the default location of Desktop for saving screen shots:

    The domain/default pair of (/Users/yourusername/Library/Preferences/com.apple.screencapture, location) does not exist

     

    Double check the permissions of Desktop with this Terminal command:

     

    whoami;ls -ld ~/Desktop

     

    A result that looks like this would be normal:

    yourusername

    drwx------+ 14 yourusername  wheel  476 Mar 14 19:59 /Users/gavin/Desktop

  • by Borninrottenrow,

    Borninrottenrow Borninrottenrow Mar 16, 2014 4:37 AM in response to ssls6
    Level 1 (0 points)
    Mar 16, 2014 4:37 AM in response to ssls6

    Thanks for this advice.  I've tried this but still receiving the message:

     

    "Your screen shot can't be saved.

     

    You don't have permission to save files in the location where screen shots are normally stored."

     

    They normally save to the desktop and an can move to a folder from there.  The only other change I can think of in the last week is that I was asked to confirm my password.

  • by Borninrottenrow,

    Borninrottenrow Borninrottenrow Mar 16, 2014 4:40 AM in response to Király
    Level 1 (0 points)
    Mar 16, 2014 4:40 AM in response to Király

    Hi. Thanks for this. I checked the location as you suggested and the result was the same as your message.

  • by ssls6,

    ssls6 ssls6 Mar 16, 2014 4:46 AM in response to Borninrottenrow
    Level 4 (2,874 points)
    Mar 16, 2014 4:46 AM in response to Borninrottenrow

    And you've tried to reset the default location?

     

    In terminal

     

    defaults write com.apple.screencapture location ~/Desktop

  • by Borninrottenrow,

    Borninrottenrow Borninrottenrow Mar 16, 2014 4:52 AM in response to ssls6
    Level 1 (0 points)
    Mar 16, 2014 4:52 AM in response to ssls6

    No but before doing that I decided to review some more basic steps. The desktop was ticked as "locked". All sorted now. I have learned some new diagnostics, though.  So, thanks for taking time to reply.

  • by Barney-15E,

    Barney-15E Barney-15E Mar 16, 2014 5:29 AM in response to Borninrottenrow
    Level 9 (50,871 points)
    Mac OS X
    Mar 16, 2014 5:29 AM in response to Borninrottenrow

    Borninrottenrow wrote:

     

    Thanks for this advice.  I've tried this but still receiving the message:

    That command wasn't supposed to do anything but verify the permissions set.

    Unfortunately, it wouldn't have show the locked flag.

     

    To see those, you would have needed to add the -O option (ls -ldO)