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Crashes accessing photos

Apple tv crashes when I try to access my entire photo library from my shared music folder. It works on 'events', 'faces' and individual albums like 'last 12 months', but not on 'photos'.


Apple TV running 6.1 and iMac running mavericks.

Posted on Mar 15, 2014 9:31 AM

Reply
4 replies

Mar 19, 2014 7:08 AM in response to Maryonly

Update


Apple support have been working with me today and the problem is still not resolved. Here's what I've been up to...


Apple suggested I carry out the following:


Press Alt when starting iPhoto and create a new library.

Chuck some pix in the new library and share with AppleTV


RESULT: All worked fine and it would coz I only had 25 pix to view!


Delete old Library and go back to original one.


Next

Press Alt+Ctrl when starting iPhoto and start a repair process one at a time in the following order...


Repair Permissions

Repair Thumbnails

Repair Database


This took a couple of hours and I still could not load my entire library.


I then decided to re introduce my pix into Home Sharing 5000 at a time...


5000 took 2 mins to load and worked fine.

10000 took 3 mins to load and worked fine

15000 took 4 mins to load and worked fine

19000 took 2 mins to crash!!!


I realise there is a lot of Pix in my library but I have never experienced theses issues before last week. It is without doubt a reduction in service caused by an Apple update.


Getting back in touch with Apple Support....


Case ID is: 589250523 if you need to use it as a reference.

Crashes accessing photos

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