Grey screen, apple logo and spinning wheel

I have a problem with OS X Mavericks.

I downloaded the OS X Mavericks.

And I'm stuck on the grey screen, apple logo and spinning wheel.


please help ?

MacBook Pro

Posted on Mar 15, 2014 1:40 PM

Reply
4 replies

Mar 15, 2014 10:36 PM in response to Melophage

Downloaded it and then I hit the restart button, then I went for an hour and found the screen black.

So, I tried to turn it on, and a grey screen showed with apple logo and a spinning wheel :(

For the record, I already updated another laptop to Mavricks and it works perfectly!

I don't know what's wrong, I tried to turn it on more the once and it's the same result.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Grey screen, apple logo and spinning wheel

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.