1 Reply Latest reply: Mar 17, 2014 7:24 AM by mario49
TrishKennard Level 1 Level 1 (0 points)

I lost the ability to print from my iPad. Please advise how to reconnect to my HP office jet pro 8600?


iPad, Other OS
  • mario49 Community Specialists Community Specialists (3,345 points)

    Hello TrishKennard,

     

    Thank you for using Apple Support Communities.

    For more information, take a look at:

     

    AirPrint Basics

    http://support.apple.com/kb/ht4356#How_to_Print

     

    If you are unable to print, or if you see the message "No AirPrint Printers Found"

    Verify that the printer:

    1. Has power and is turned on. If it has power, turn the printer off and then on again to see if that resolves the issue.
    2. Is connected to the same Wi-Fi network as the iOS device.
    3. Has the latest firmware version installed.
    4. Has paper with enough ink or toner installed.
    5. Is free of any errors displayed on the printer's control panel.

     

     

    Have a nice day,

    Mario