Hello,
My nephew this morning bought a song from me in iTunes. He is in Mexico, but for some reason when I try to download/redeem the gift it doesn't work, saying the code is valid only for customers of mexico store
how to redeem a gift song sent from mexico?
all help is appreciated
monica
Hi monica,
Sorry, but gifts are not transferrable from an iTunes store in one country to one in another country. Unless you had an iTunes account that was set up for the iTunes Store in Mexico, you wouldn't be able to download it.
Sorry,
GB
That can't be done outside of Mexico.
(102751)
Thank you !
Why is this ? I feel bad telling my nephew that I couldn't download his gift.
Do you know if he can get his money back or send the gift to other person?
Monica
He can re-gift it to someone else who is using the Mexico iTunes store. He needs to sign into his iTunes account, and go to his Account Information page. Under Purchase History he will see a section called Gifts with an option to click on Manage Gifts.
He will see a list of gifts he has sent. If he clicks on the one he sent to you, since you have not redeemed it, it will show a box with the recipient name on it, and will let him change it to any other email address he wishes to:
The reason you cannot send gifts to recipients using other iTunes stores, is because the item sent may or may not exist in your store. Also, there are restrictions for content in many countries.
Sorry 😟,
GB
how to redeem a gift song sent from mexico?
