My iPad mini is disabled

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My iPad mini is disabled

My iPad is disabled, most likely due to repeated attempts to login from a remote keyboard in bag. I have tried to restore the ipad on Itunes but it didn't work. Any suggestions?

iPad 2, iOS 7.1

Posted on Mar 15, 2014 5:52 PM

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Answer 1

Demo

Level 10

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Mar 15, 2014 6:33 PM in response to jeffharts

This article talks about the only ways that you can unlock the device. Two of the methods involve restoring using iTunes. One of this restoring methods would be to use Recovery mode. The other possiblity is to erase the device in iCloud.com.

iOS: Forgotten passcode or device disabled after entering wrong ...

Copied from the kb article......

If you have never synced your device with iTunes, or you do not have access to a computer

If you see one of following alerts, you need to erase the device:

"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"

If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.

Alternatively, place the device in recovery mode and restore it to erase the device:

Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

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Answer 2

Mar 15, 2014 6:44 PM in response to jeffharts

How can I unlock my iPad if I forgot the passcode?

http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html

iOS: Device disabled after entering wrong passcode

http://support.apple.com/kb/ht1212

How can I unlock my iPad if I forgot the passcode?

http://tinyurl.com/7ndy8tb

How to Reset a Forgotten Password for an iOS Device

http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device

Using iPhone/iPad Recovery Mode

http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm

You may have to do this several times.

Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.

~~~~~~~~~~~~~

‘iPad is disabled’ fix without resetting using iTunes

Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.

I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).

Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:

1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.

2. Open iTunes with the iPad disconnected.

3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.

4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).

5. Click ‘Setup as new iPad’ and then click restore.

6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.

7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.

8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.

If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.

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Try it and good luck. You have nothing more to lose if it doesn't work for you.

 Cheers, Tom 😉

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