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changing recue email address

im having much the same same problem except im trying to change my security questions but i can remember the answers i gave and my recue email address isnt functional anymore and i can't seemto find an email address for itunes support and it wont let me change the rescue email

DOES ANYONE KNOW HOW TO CHANGE IT or HOW TO CONTACT ITUNES BY EMAIL??????????????????????????????

iPhone 4

Posted on Mar 15, 2014 7:03 PM

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1 reply

Mar 16, 2014 1:30 AM in response to Conway36

You won't be able to change your rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset - which is likely to be by phone as they need to confirm your id and that it's your account.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

changing recue email address

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