2 Replies Latest reply: Mar 17, 2014 9:46 AM by CHH
CHH Level 1 (5 points)

This issue started about two days ago.  Whenever I enter the first letter into Safari it crahses, prompting me to reopen the browser.  It behaves normallly if i click on a bookmark.  I just cannot key in anything anymore.  It never behaved like this.  Any solution or suggestion is welcomed.  I really don't want to use Chrome ...




Safari 7.0.2 (9537.74.9) on OS X 10.9.2, MacBook Air mid-2011

MacBook Air (13-inch Mid 2011)
  • Linc Davis Level 10 (184,455 points)

    Launch the Console application in any of the following ways:


    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.


    Step 1


    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

    View Show Log List

    from the menu bar.

    Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.


    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.


    Step 2


    In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful.

  • CHH Level 1 (5 points)

    I did what this thread suggested and the problem went away: https://discussions.apple.com/thread/4263731.  Thanks for all suggestions.  I am glad it is back to be normal now