I purchased a couple songs from itunes. They showed up the first day but now one of them is misising from my library and recent purchases. I tried to download it again for free but says my computer is not authorized to do so. Please tell me what to do.
Hi pamhaley,
Welcome to the Support Communities!
The article below may be able to help you with this. Click on the link to see more information.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
The items you are trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
- Select a purchased song in your library and choose File > Get Info.
- Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you will need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
Cheers,
- Judy
Missing song
