My email was hacked so I had to change my password and now I cannot get back into the mail app on my iPhone. Any ideas?

I just want someone to help me because I'm missing important emails by having to log in once a day. This problem also happened on my iPad

iOS 7

Posted on Mar 16, 2014 6:44 AM

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1 reply

Mar 18, 2014 6:44 AM in response to KaitlinHertz3

Hello KaitlinHertz3,


Thank you for using Apple Support Communities.

For more information, take a look at:


iOS: Troubleshooting Mail

http://support.apple.com/kb/ts3899


  1. Log in to your email provider's website to ensure that the account is active and the password is correct.
  2. Restart your iOS device.
  3. Delete the affected email account from your device.
    • Tap Settings > Mail, Contacts, Calendars.
    • Choose the affected email account, then tap Delete Account.
    • Add your account again.


Have a nice day,

Mario

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My email was hacked so I had to change my password and now I cannot get back into the mail app on my iPhone. Any ideas?

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