HT201365: Find My iPhone Activation Lock
Learn about Find My iPhone Activation LockQ: hello , I have a problem with iphone4, I bought apple device from a person,but when i tryed to install new ios7 i had a issue,the ... hello , I have a problem with iphone4, I bought apple device from a person,but when i tryed to install new ios7 i had a issue,the person has locked on icloud and now i cannot finished the installation for my iphone,i have the original box for iphone,help? more
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Mar 16, 2014 9:05 AM in response to brazzo83by randers4,Contact the person the previous owner. They have to erase it and remove it from their account as explained here: http://support.apple.com/kb/TS4515. No one else can help and there is no way around this. If you can't, you won't be able to activate and use the phone.