How do I redownload a purchase
I purchased a video, but the video is blank on my computer. I can't redownload it from iTunes, but obviously, it didn't really get downloaded since I have 4 minutes of a blank screen.
MacBook Air
I purchased a video, but the video is blank on my computer. I can't redownload it from iTunes, but obviously, it didn't really get downloaded since I have 4 minutes of a blank screen.
MacBook Air
On your computer go into the iTunes store and make sure you are on the homepage, on the right handside there will be a 'purchased' button, click on that to take you to your purchases, make sure your video is there and can be redownloaded, if it can, delete your blank video and try redownloading it.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085 ); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple recommends, "You always back up your iTunes library in the event that a purchased item is no longer available on the iTunes Store," (http://support.apple.com/kb/ht2519).
How do I redownload a purchase