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All replies
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Helpful answers
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Mar 18, 2014 9:23 AM in response to hanner5826by matt00,Hey hanner5826,
Thanks for the question, and great troubleshooting so far. Are we certain that the user you are attempting to message is registered with iMessage?:
If you still can't send or receive an iMessage, follow these steps
1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
2. Make sure that the contact you're trying to send a message to is registered with iMessage.
3. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
4. If the issue occurs with a specific contact or contacts, delete and recreate the contact in the Contacts app. Create a new message to the newly created contact and try again.
5. Back up and restore your device as new.
http://support.apple.com/kb/TS2755
Thanks,
Matt M.
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Aug 10, 2015 9:11 PM in response to matt00by El1313,Iphone6 version 8.4
experiencing same issue. Completed all steps suggested. Still cannot iMessage one person in household.
1. can Imessage 2 iPod touches, & every other Apple contact.
2 Cannot iMessage the other IPhone6 contact anymore (was working earlier today) only sms text.
Any other options? Thank you
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Sep 10, 2015 4:28 PM in response to matt00by fun2ail,I'm in the same boat with an iPhone 5 running iOS 8.4.1. The steps outlined here have not helped.