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ipod will not reset when pushing button(s)

When i push the volume down and power button for 8 seconds or longer, nothing happens except volume goes down. Is it frozen?

iPod nano

Posted on Mar 16, 2014 10:16 AM

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1 reply

Mar 18, 2014 6:52 AM in response to blaheha

Hey blaheha,



Thanks for the question. You may find the following information helpful:


How to reset iPod

http://support.apple.com/kb/HT1320


Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.


If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.


Thanks,


Matt M.

ipod will not reset when pushing button(s)

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