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Mar 18, 2014 9:04 AM in response to rewinter1984by norm123,Hello rewinter1984
Have you tried the troubleshooting steps in the article below to resolve the issue? It will walk you though locating conflicts that could be preventing internet access to iTunes. Also there could be security software conflicts that could prevent it as well.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Resolve issues between iTunes and security software
http://support.apple.com/kb/TS3125
Regards,
-Norm G.
