error message 0x80090318

Hi


I rencently re booted my laptop and had to reinstall itunes, the program runs but when I try and connect to download my account info. I get the above error code.


I have tried a number of things but nothing seems to work, I can connect to the internet with all other programs.


I'm stumped!! Please help!!!!

Windows 7

Posted on Mar 16, 2014 11:11 AM

Reply
1 reply

Mar 18, 2014 9:04 AM in response to rewinter1984

Hello rewinter1984


Have you tried the troubleshooting steps in the article below to resolve the issue? It will walk you though locating conflicts that could be preventing internet access to iTunes. Also there could be security software conflicts that could prevent it as well.


Apple software on Windows: May see performance issues and blank iTunes Store

http://support.apple.com/kb/TS4123


Resolve issues between iTunes and security software

http://support.apple.com/kb/TS3125


Regards,

-Norm G.

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error message 0x80090318

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