2 Replies Latest reply: Mar 17, 2014 8:51 AM by LibertyEnglish
LibertyEnglish Level 1 (0 points)

I have a Macbook Pro.  Mavericks OS.  

Printer is a HP P1102w.


The printer works fine via the USB cable but I cannot set up the wireless connection.  The blue light flashes and cannot find a network.  IP address is just zeros. 


I have been following various help guides and get to the point where it says click on HTMLConfig in the System PreferencesHowever, when I do this instead of getting another popup window and going to the next stage nothing happens and it takes me back to the previous step.


There is a very helpful setup video on YouTube, but like I said, when I click HTMLConfig I don't move on to the next window like the guy in the video does:  https://www.youtube.com/watch?v=c972ybZvZzo


I've seen another thread here with the same problem, but that guy just had to reset his printer and it starting working.  I have reset my printer but still can't configure wifi.


I initially posted my problem on the HP help site, but they couldn't help and said it is an OS issue.


Why is this button not working?

MacBook Pro, OS X Mavericks (10.9.1)