HT201401: Get help with hardware features on your iPhone, iPad, and iPod touch
Learn about Get help with hardware features on your iPhone, iPad, and iPod touch
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Mar 16, 2014 4:51 PM in response to Souza1130by brad805,★HelpfulBoth iPhone and headphones which come in the iPhone box are covered by Warranty. Make Genius reservation or set up service and take or send iPhone and headphones to Apple for resolution.