HT201209: Redeem iTunes or Apple Music Gift Cards and content codes

Learn about Redeem iTunes or Apple Music Gift Cards and content codes
biglav
Level 1 (0 points)

Q: My son redeemed his itunes cards from xmast and birthdays and his account is updated with the right money amount but when he tries to purchase something its not  letting him.

My son redeemed his itunes cards from xmast and birthdays and his account is updated with the right money amount but when he tries to purchase something its not  letting him.

iPod shuffle, Windows 7

Posted on Mar 16, 2014 4:20 PM

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biglav

Q: My son redeemed his itunes cards from xmast and birthdays and his account is updated with the right money amount but when he tries ... more

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  • by King_Penguin,

    King_Penguin King_Penguin Mar 17, 2014 1:22 AM in response to biglav
    Level 10 (133,666 points)
    iTunes
    Mar 17, 2014 1:22 AM in response to biglav

    If you would like help from these forums then you will need to provide more info than 'not letting him'. If he's getting an error message when trying to purchase something then what does it say ?

     

    If he's being prompted to review his account and enter credit card details then he could see if this post by mountaingoatgirl lets him do so without needing to enter card details : https://discussions.apple.com/message/24303054

     

    If it's something else ... ?