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How do I delete my iCloud account that is storing an old email address after I changed by Apple ID?

I changed my Apple ID online to a new email address, but now my iCloud account on my iPhone still has the old email address when it prompts me for a login. I can't change the email address, so I want to delete it, but I can't delete it without a password and the password for my new Apple ID doesn't work. I am forwarding my emails from the old email address to the new, but when I request a reset on my password, nothing shows up.

iPhone 4, iOS 7.1

Posted on Mar 16, 2014 6:53 PM

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Posted on Mar 16, 2014 7:10 PM

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

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Question marked as Best reply

Mar 16, 2014 7:10 PM in response to rwintz

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

How do I delete my iCloud account that is storing an old email address after I changed by Apple ID?

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