HT203356: If iTunes doesn't respond when you connect an iOS device

Learn about If iTunes doesn't respond when you connect an iOS device
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Q: Where is the rest of this article? http://support.apple.com/kb/TS3219

iTunes keeps locking up when I connect my iPhone.  While running the troubleshooting checklist, I have determined that it works with an alternate user and I've rebuilt my library.  However, iTunes still freezed when I connect the phone.  Unfortunately, that's where the checklist cuts off.  Does anyone know what to do at this point?

 

Thanks

iPhone 5

Posted on Mar 16, 2014 8:13 PM