HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups

Learn about How to erase your iOS device and then set it up as a new device or restore it from backups
Rumplestiltskin2

Q: I plugged our phone into our mac to charge it and it changed the name of the phone to my wife's phone.  Attempt to backup from I cloud only gives backups since the name change. How do I reclaim my phone's name?

I plugged my i phone into our mac just to recharge it and somehow it recognized it as my wife's phone and changed the name of the phone to hers.  I lost the carrier I was using, though it still can connect to internet.  I tried to erase all settings and content, and then back up from I cloud, but it only offered backups since the name was changed.  I can't make any calls at this point.

Posted on Mar 17, 2014 4:29 AM

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Q: I plugged our phone into our mac to charge it and it changed the name of the phone to my wife's phone.  Attempt to backup fro ... more

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