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wireless mouse intermittently drops out/stops working

I have just bought a Mac Mini. I'm not a fan of Apple keyboards or mice, so I've bought a third party keyboard and I'm using a mouse that I already had (Microsoft Wireless Mouse 1000). Whilst it works fine with my Macbook Pro and PC, with the mini I get drop outs in the form of jerky movement and occassionally stopping long enough to see it just isn't moving. The mini works fine with a wired mouse.


My gut feeling from playing around with the different mice and computers is that it is actually the aluminium case shielding the signal from the mouse (as both are on the desktop and the mini sits at the back of the desk with the USB ports on the back and a great chunk of aluminium therefore in front of it.


I have a USB hub built in to the monitor, but that seems to have the same problem - the USB ports are behind the panel and associated electronics. Sadly, my keyboard (Ducky Zero DK2108) doesn't have a hub built in, so I can't connect the dongle to that either.


I'm just surprised I haven't seen (after a lot of googling) other complaints about the same. I may have to reluctantly buy a Bluetooth mouse as the BT antenna is of course outside of the Alu case. An alternative may be to use a small USB hub that can be positioned with line-of-sight to the mouse. It seems absurd I would have to do either of those things.


Can anyone else comment on their experiences?

Thanks!

Mac mini, OS X Mavericks (10.9.2)

Posted on Mar 17, 2014 6:39 AM

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Posted on Mar 17, 2014 7:37 AM

Maybe this:

https://discussions.apple.com/thread/5230278?tstart=0

and

http://www.macobserver.com/tmo/article/usb-3.0-hard-drives-can-cause-wi-fi-inter ference

and

Troubleshooting wireless mouse and keyboard issues


I use an Apple KB and mouse on mine and have no problem. I do not use any USB 3 accessories

3 replies

Mar 17, 2014 7:55 AM in response to lllaass

Illass, that first link is very interesting - it did occur to me to try an extension lead, but because of the possible shielding effect of the mini's case that I talked about. I'm sure I have one somewhere, so I may give it a go - I could tape it to my monitor stand or something. Have to say I'm pretty amazed by the idea this might be down to USB 3 interference.


I don't have any USB 3 devices connected (unless the hub in my Dell U2414H counts? I'll try disconnecting that as well) and I the macbook pro is fine with the dongle - which still leads me to wonder if it is a shielding problem.

wireless mouse intermittently drops out/stops working

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