I have version 11.1.1.1 and recently tried to update to newer version of itunes and quicktime, the quicktime update worked but the itunes update did not and ever since that failed update, i cannot access the store. everytime i click on the store the app crashes. help?
Windows 7
Hi ces1977,
Welcome to the Support Communities!
The article below may be able to help you with this. Click on the link to see more details and screenshots.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
I hope this information helps ....
- Judy
Itunes 11.1.1.1 will not access the store after failed update
