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Lost proof of purchase

I was recently able to get some good advice from the community about getting the serial number for my iPad that was stolen and I'm hoping you guys can help me again!


So I've managed to get the serial number and submit the claim to my insurers, however they now want me to submit Proof of Purchase.....surprise surprise - I can't find it!! No email copy or hard copy.


I've seen on a few of the discussions that you can contact the store you purchased it from and they can help retrieve this....is this actually true and would they reissue the proof of purchase??


Ideally I'd like to know for sure before I contact them as I live in the UK but purchased the device in Hawaii so it's going to be a **** of an expensive phonecall if there isn't anything they can do!!!


Any advice you have would be hugely appreciated!


Thanks

Jen

iPad 2 Wi-Fi + 3G, iOS 7.0.6

Posted on Mar 17, 2014 7:03 AM

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Lost proof of purchase

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