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Wireless keypad won't stay connected to iPad

My Apple wireless keypad won't stay connected consistently to my iPad since I updated to iOS 7.1. I know how to connect via Settings but the wireless keyboard just won't stay connected.

Posted on Mar 17, 2014 9:34 AM

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Question marked as Best reply

Posted on Mar 19, 2014 12:00 PM

Hello there, tandemrider.


The following Knowledge Base articles offer up some great recommendations for troubleshooting connectivity issues with iOS devices:


Troubleshooting iPhone, iPad, and iPod touch accessories

http://support.apple.com/kb/TS2634


and


iOS: Troubleshooting Bluetooth connections

http://support.apple.com/kb/TS4562


Another thing you may want to check, that has helped me many times in the past, is making sure your batteries are fresh:


Apple Wireless Keyboard, Mouse, and Trackpad: How to install batteries

http://support.apple.com/kb/HT3903


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

2 replies
Question marked as Best reply

Mar 19, 2014 12:00 PM in response to tandemrider

Hello there, tandemrider.


The following Knowledge Base articles offer up some great recommendations for troubleshooting connectivity issues with iOS devices:


Troubleshooting iPhone, iPad, and iPod touch accessories

http://support.apple.com/kb/TS2634


and


iOS: Troubleshooting Bluetooth connections

http://support.apple.com/kb/TS4562


Another thing you may want to check, that has helped me many times in the past, is making sure your batteries are fresh:


Apple Wireless Keyboard, Mouse, and Trackpad: How to install batteries

http://support.apple.com/kb/HT3903


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

Wireless keypad won't stay connected to iPad

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