HT201272: Download your past purchases

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MaximHunter28
Level 1 (0 points)

Q: I wanted to download a purchase that I had for a while now but when I went to the purchased nothing was showing up

So I opened the App Store to get to the purchased app and I've haven't had this problem before but the purchases weren't showing up

iPod touch, iOS 7.1

Posted on Mar 17, 2014 1:25 PM

by King_Penguin,Solvedanswer
King_Penguin King_Penguin
Level 10 (135,684 points)
iTunes
A:

Have you also tried closing the App Store app via the iPod's multitasking bar and seeing if it works when you re-open it ? Double-click the home button to open the taskbar, and then swipe or drag the App Store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.

 

Another thing that you could try is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

Posted on Mar 17, 2014 2:49 PM

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MaximHunter28

Q: I wanted to download a purchase that I had for a while now but when I went to the purchased nothing was showing up

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  • Helpful answers

  • by King_Penguin,

    King_Penguin King_Penguin Mar 17, 2014 2:09 PM in response to MaximHunter28
    Level 10 (135,684 points)
    iTunes
    Mar 17, 2014 2:09 PM in response to MaximHunter28

    Do none of your purchases show ? If not then you haven't changed countries since buying them, and you've tried logging our of your account on your iPod (tap on the id at the bottom of the Featured tab in the App Store app) and back in and seeing if they then show ?

  • by MaximHunter28,

    MaximHunter28 MaximHunter28 Mar 17, 2014 2:45 PM in response to King_Penguin
    Level 1 (0 points)
    Mar 17, 2014 2:45 PM in response to King_Penguin

    I tried that just now and no I haven't switched countries. It just sits and all it says is all, and not on this iPod.Then the search bar under that

  • by King_Penguin,Solvedanswer

    King_Penguin King_Penguin Mar 17, 2014 2:49 PM in response to MaximHunter28
    Level 10 (135,684 points)
    iTunes
    Mar 17, 2014 2:49 PM in response to MaximHunter28

    Have you also tried closing the App Store app via the iPod's multitasking bar and seeing if it works when you re-open it ? Double-click the home button to open the taskbar, and then swipe or drag the App Store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.

     

    Another thing that you could try is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

  • by MaximHunter28,

    MaximHunter28 MaximHunter28 Mar 17, 2014 2:54 PM in response to King_Penguin
    Level 1 (0 points)
    Mar 17, 2014 2:54 PM in response to King_Penguin

    Thank you the soft reboot did the job and for the task bar: after closing out apps I ALWAYS... Clear them off the multitasker for fear of running out if RAM