HT203516: Get help creating an iCloud backup

Learn about Get help creating an iCloud backup
lisa-c

Q: trouble backing up to icloud

can anyone help please,

 

im trying to backup to icloud but keep getting unable to backup, any ideas on why this is happening??

iPhone 5

Posted on Mar 17, 2014 3:02 PM

Close

Q: trouble backing up to icloud

  • All replies
  • Helpful answers

  • by zelous,

    zelous zelous Mar 17, 2014 3:06 PM in response to lisa-c
    Level 3 (685 points)
    Mar 17, 2014 3:06 PM in response to lisa-c

    it usually doesnt just say unable to back up. type out the specific error message word for word and that will help out a lot.

  • by sberman,

    sberman sberman Mar 17, 2014 3:06 PM in response to lisa-c
    Level 8 (39,803 points)
    Mar 17, 2014 3:06 PM in response to lisa-c

    From the TS3992 article you attached above:

     

    To set your iOS device to back up automatically, go to Settings > iCloud > Storage & Backup and turn on iCloud Backup. When iCloud Backup is turned on, iCloud automatically backs up your iOS device daily. This daily backup can occur only when the device meets all of these conditions:

    • The device is connected to a power source.
    • The device is connected to the Internet via Wi-Fi.
    • The device's screen is locked.