1 Reply Latest reply: Mar 17, 2014 5:52 PM by Skydiver119
ddble Level 1 Level 1 (0 points)

itunes does not recognize my iphone


iPhone 5, iOS 7.0.6, itunes does not recognize my iphone
  • Skydiver119 Level 7 Level 7 (24,780 points)

    Try giving your iPhone a reset. Hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot and try again.

     

    If that doesn't work, try going into the control panel, add/remove programs. Uninstall iTUnes, apple mobile device service, apple application support. Then redownload and reinstall iTunes and try againg.