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Helpful answers
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Mar 17, 2014 3:52 PM in response to mikeca55by Kappy,You are not required to make an encrypted backup. I don't think you were paying close attention.
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Mar 17, 2014 3:56 PM in response to Kappyby mikeca55,Oh, I paid attention; at first I cancelled the password creation for encryption, and IT cancelled the backup. After reconnecting the iPhone, I read the message very carefully; it said an encrypted backup was required!
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Mar 17, 2014 4:51 PM in response to mikeca55by ckuan,Do you have an Exchange account?
Note you can always do a backup (encrypted or not) but to restore an encrypted backup you need the password.
The password cannot be retrieved (if you can, what's the point of having password?).