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dsivell

Q: How to back up a damage ipad

im trying to back up my damage ipad before i take it back to the store tomorrow to try to reset it to factory settings, however i'm not able to do it because is asking to log in into my ipad, the device fell and is damage, the screen turns on but the only thing i can see is the time for a second or two and then the screen turns grey. 

 

An apple rep at the store today told me that I should be able to back it up without any problems because the damage device is still turning on.

 

How can i back it up, i don't want to loose all the family pictures in the damage ipad.

 

Thank you.

iPad

Posted on Mar 17, 2014 6:57 PM