Britneyjenelle
Level 1 (0 points)

Q: Hello

I just got the iPhone 5s . The first couple of days it was working perfectly good . Until one part of my phone got frozen . Like for an example if your trying to look something up on iTunes or any other app in that piece of phone it won't work because it's frozen . Please help

iPhone 5s, iOS 7.1

Posted on Mar 17, 2014 10:59 PM

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Britneyjenelle

Q: Hello

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  • Helpful answers

  • by AnaMusic,

    AnaMusic AnaMusic Mar 17, 2014 11:01 PM in response to Britneyjenelle
    Level 9 (57,234 points)
    Mar 17, 2014 11:01 PM in response to Britneyjenelle

    First try a Reset  ( No Data will be Lost )

     

    Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons

     

     

    iOS 7 How to Close Apps

     

    Double Tap the Home Button... Then swipe the App (not the icon) Upwards... Tap the Home Button when finished.

     

    More Info on Multitasking Here  >  http://support.apple.com/kb/HT4211