HT204291: Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch

Learn about Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch

Hale2Ya

Level 1 (0 points)

Q: Apple TV (3rd) to iPad 4 Air Play Connection issues

When I come home and want to connect my iPad to my Apple TV via Air Play I have to turn the iPad COMPLETELY OFF and then back on again, is there an easier way to have them recognize each other? They are on the same network. they both get internet just fine (netflix runs) they just won't talk to each other.

Posted on Mar 17, 2014 11:13 PM

I have this question too

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by vazandrew,

vazandrew Mar 18, 2014 10:22 AM in response to Hale2Ya
Level 6 (19,108 points)

Apple TV

Mar 18, 2014 10:22 AM in response to Hale2Ya

Sounds like an issue with the local network. Make sure router is up to date. I assume iPad and ATV are on latest firmware. Placement of router in relation to ATV can also be factor.

Other tips
http://support.apple.com/kb/TS4215?viewlocale=en_US&locale=en_US
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by Hale2Ya,

Hale2Ya Mar 18, 2014 5:55 PM in response to vazandrew
Level 1 (0 points)

Mar 18, 2014 5:55 PM in response to vazandrew

All three (ipad ATV and router) have the latest firmware/updates. I have gone through all the suggestions on the link and still the problem exists. Neither item has a problem connecting to the internet.
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by vazandrew,

vazandrew Mar 18, 2014 6:02 PM in response to Hale2Ya
Level 6 (19,108 points)

Apple TV

Mar 18, 2014 6:02 PM in response to Hale2Ya

The Internet connection is irrelevant as this is over the local network. How far is the router from ATV ?

Check istumbler (Mac) or netstumbler (PC) to get a report of your network, it will help to see if there's interference. If on wifi try Ethernet.
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by Hale2Ya,

Hale2Ya Mar 18, 2014 10:11 PM in response to vazandrew
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Mar 18, 2014 10:11 PM in response to vazandrew

About 15' in a straight line. (One floor down) I will try netstumbler.
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by Hale2Ya,

Hale2Ya Apr 3, 2014 3:18 PM in response to Hale2Ya
Level 1 (0 points)

Apr 3, 2014 3:18 PM in response to Hale2Ya

I ended up taking my Apple TV in to the Apple Store and while we were looking at it, it kept losing internet. So they gave me a new one and it has been working perfectly.
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by vazandrew,

vazandrew Apr 3, 2014 3:28 PM in response to Hale2Ya
Level 6 (19,108 points)

Apple TV

Apr 3, 2014 3:28 PM in response to Hale2Ya

Glad to hear it.
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HT204291: Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch

Q: Apple TV (3rd) to iPad 4 Air Play Connection issues

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by vazandrew,

by Hale2Ya,

by vazandrew,

by Hale2Ya,

by Hale2Ya,

by vazandrew,

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