Why does the sound on my itunes cut out when i watch tv programs

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Why does the sound on my itunes cut out when i watch tv programs

I was playing a telivision show on my windows computer and about 10 minutes into the show the sound cuts out and wont turn on again unless i restart itunes

I had this problem wih other shows on my windows 8 computer.

Windows 8

Posted on Mar 18, 2014 2:13 AM

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Answer 1

sheila_m.

Community Specialist

Mar 20, 2014 10:34 AM in response to annette150

Hello Annette,

Thank you for the details of the issue you are experiencing with audio playback when playing videos in iTunes. I found a couple of article with some steps you can take to address the issue you described.

I recommend reviewing the following articles:

iTunes and QuickTime for Windows: Audio does not play or plays incorrectly

http://support.apple.com/kb/ts1362

Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues

http://support.apple.com/kb/TS1718

Thank you for using Apple Support Communities.

Best,

Sheila M.

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