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MBP 5,5 No Internet since Update 10.9.2

Hey, as I searched on the Internet for quite a while now and dont find a cure I have to ask you guys. I am Using a MBP 5,5 from 2009 and Updated to 10.9.2 the first time the AppStore asked me to. The Machine did it's reboot, so far so good. Then it connected to the Wifi but Dropbox and Google Drive didn't connect which was the first sign that there is a problem. Then I started to use Safari: no Internet. Then I tried other Applications using the web: No internet connection. But as I started Google Chrome it opened Websites and still does. The funny thing: it the only Application that gets an Internet connection. Even if you guys Update to 10.9.3, I can't. I tried some advices resetting stuff that I read here about Problems with Airport, but that didn't help. I don't want to reinstall Mavericks, because I would have to buy a storage for all my data.. So whats the alternative? Btw: I tried Ethernet cabe too... same effect.

MacBook Pro, OS X Mavericks (10.9.2), MBP 5,5

Posted on Mar 18, 2014 4:18 AM

Reply
12 replies

Mar 18, 2014 2:12 PM in response to BobRz

It's the same with all accounts. Here the output:


Hardware Information:

MacBook Pro - model: MacBookPro5,5

1 2.53 GHz Intel Core 2 Duo CPU: 2 cores

8 GB RAM


Video Information:

NVIDIA GeForce 9400M - VRAM: 256 MB


System Software:

OS X 10.9.2 (13C64) - Uptime: 8 days 0:21:4


Disk Information:

TOSHIBA MK2555GSXF disk0 : (250,06 GB)

EFI (disk0s1) <not mounted>: 209,7 MB

Macintosh HD (disk0s2) / [Startup]: 249,2 GB (97,69 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


HL-DT-ST DVDRW GS23N


USB Information:

Apple Inc. Built-in iSight


Apple Internal Memory Card Reader



Apple Inc. Apple Internal Keyboard / Trackpad


Apple Computer, Inc. IR Receiver


Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


FireWire Information:


Thunderbolt Information:


Configuration files:

/etc/hosts - Count: 20


Kernel Extensions:

com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9)


Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.adobe.SwitchBoard.plist 3rd-Party support link

[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link

[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link

[System] com.teamviewer.teamviewer_service.plist 3rd-Party support link


Launch Agents:

[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

[System] com.adobe.AdobeCreativeCloud.plist 3rd-Party support link

[System] com.divx.dms.agent.plist 3rd-Party support link

[System] com.divx.update.agent.plist 3rd-Party support link

[System] com.oracle.java.Java-Updater.plist 3rd-Party support link

[System] com.teamviewer.teamviewer.plist 3rd-Party support link

[System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link


User Launch Agents:

[not loaded] com.google.keystone.agent.plist 3rd-Party support link

[not loaded] com.spotify.webhelper.plist 3rd-Party support link

[not loaded] org.neo4j.server.plist 3rd-Party support link


User Login Items:

iTunesHelper

Dropbox

Google Drive

Google Chrome


Internet Plug-ins:

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 3rd-Party support link

FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link

DivX Web Player: Version: 3.1.0.13 - SDK 10.5 3rd-Party support link

Flash Player: Version: 12.0.0.70 - SDK 10.6 Cannot contact Adobe

AdobePDFViewer: Version: 10.1.1 3rd-Party support link

Default Browser: Version: 537 - SDK 10.9

OVSHelper: Version: 1.1 3rd-Party support link

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link

Unity Web Player: Version: UnityPlayer version 4.1.5f1 3rd-Party support link

JavaAppletPlugin: Version: Java 7 Update 51 Cannot contact Oracle


Safari Extensions:

Open in Internet Explorer: Version: 1.0


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


3rd Party Preference Panes:

Flash Player 3rd-Party support link

Java 3rd-Party support link


Old Applications:

Aimersoft Helper Compact: Version: 2.2.6.4 - SDK 10.5 3rd-Party support link

/Users/[redacted]/Library/Application Support/Helper/Aimersoft Helper Compact.app

/Library/Application Support/DivX

DivXUpdate: Version: 1.0 - SDK 10.5 3rd-Party support link

DivXMediaServer: Version: 10.1 - SDK 10.5 3rd-Party support link

DivXTransferWizard: Version: 10.1.0 (Build 10.1.0.102) - SDK 10.5 3rd-Party support link

DMSLaunch: Version: 1.0 - SDK 10.5 3rd-Party support link

Epson Printer Utility 4: Version: 9.17 - SDK 10.5 3rd-Party support link

/Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app

SA Color Finesse 3 UI: Version: 3.0.6(275) - SDK 10.5 3rd-Party support link

/Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app

dynamiclinkmanager: Version: 6.0.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app

dynamiclinkmediaserver: Version: 6.0.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app

Aimersoft DVD Creator: Version: 3.6.3 - SDK 10.5 3rd-Party support link

DivX Converter: Version: 10.1.0 (Build 10.1.0.166) - SDK 10.5 3rd-Party support link

DivX Player: Version: 10.1.0 (Build 11.3.0.40) - SDK 10.5 3rd-Party support link


Time Machine:

Time Machine not configured!


Top Processes by CPU:

6% WindowServer

2% AppleIDAuthAgent

1% EtreCheck

1% Google Chrome

0% Google Drive


Top Processes by Memory:

221 MB Google Chrome

172 MB mds_stores

123 MB Safari

115 MB configd

113 MB Google Chrome Helper


Virtual Memory Information:

960 MB Free RAM

4.55 GB Active RAM

1.39 GB Inactive RAM

879 MB Wired RAM

23.53 GB Page-ins

13 MB Page-outs

Mar 19, 2014 11:30 AM in response to BobRz

Yeah I needed Teamview but I uninstalled it for the moment. Here is wht I did:


- Start up in SU-Mode, nothing changed

- Delete TeamViewer, reboot in SU-Mode, nothing changed

- Tried to update DivX, said no Update available, unstalled it, reboot to SU, nothing changed

- Reboot to normal mode, all the same.


Btw: Wifi bars went back after turning on the first time this morning (normal mode)


But the rest is all the same, sorry... Any other suggestions?

Mar 19, 2014 5:20 PM in response to nowhereelse

The best way to do this would be to back everything up and do a clean install. Then we'd know for sure if you had a hardware problem. I know you're short on money, but I have to point out a 1TB external is only $65. Wifi connections can be a bear to troubleshoot, the forums are loaded with problems about it. Here's an Apple note about it:


http://support.apple.com/kb/HT4628?viewlocale=en_US&locale=en_US

Mar 22, 2014 1:20 AM in response to nowhereelse

I figured out the cuase: I can load IP-Addresses in the browser but DNS is unable to resolve host names. So I checked mDNS resolver. The Process isn't runnung. I read somewhere to perform


sudo launchctl unload /System/Library/LaunchDaemons/com.apple.mDNSResponder.plist


but it gives me the following error:


launchctl: neither a Program nor a ProgramArguments key was specified: /System/Library/LaunchDaemons/com.apple.mDNSResponder.plist

nothing found to load


any suggestion?

Mar 22, 2014 4:44 AM in response to nowhereelse

Booyah: Fixed it 😉


1. Took old mDNSResponder.plist file from another machine and replaced this one

2. Did this http://www.eigenspace.org/2011/07/fixing-osx-lion-dns-search-domains/

3. Did this http://apple.stackexchange.com/questions/3250/why-am-i-getting-a-dubious-ownersh ip-of-file-error-when-launch-agent-runs-my (the one with the green check)

3. Did run /usr/sbin/mDNSResponder


-> worked


4. Restarted -> still working 😉


Thank's anyway despite you couldn't help me 😝

MBP 5,5 No Internet since Update 10.9.2

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