How do I get a refund on in app purchases my two year old made?
How do i get a refund on an in-app purchase my two year old made? HELP!
iPhone 4S
How do i get a refund on an in-app purchase my two year old made? HELP!
iPhone 4S
All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again you can use Settings > General > Restrictions on your phone to turn off in-app purchases and to require your password to be entered for every download (the default is a 15 minute period during which it doesn't need re-entering)
How do I get a refund on in app purchases my two year old made?