what is stmp server and how do I change password

I updated to 7.1 and now I am having trouble sending pictures by text and also cannot get my emails to send from my Iphone. Help!

iPhone 4, iOS 7.1

Posted on Mar 18, 2014 7:25 AM

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1 reply

Mar 20, 2014 9:27 AM in response to Debretires

Hi Debretires,


Welcome to the Support Communities!


The SMTP server is the outgoing mail server (computer) that is managed by your Email Service Provider. If you are having issues sending emails, the settings for your outgoing mail (including any password changes) may have to be adjusted.


The article below will explain how to troubleshoot your email issues. I'll also include information on how to send pictures using the Messages app on your iPhone.


iOS: Troubleshooting Mail

http://support.apple.com/kb/TS3899


Try these basic troubleshooting steps first

  1. Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.

    Try to use an alternate Internet connection if available:

    1. Try a different Wi-Fi connection
    2. If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
    3. If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
  2. Log in to your email provider's website to ensure that the account is active and the password is correct.
  3. Restart your iOS device.
  4. Delete the affected email account from your device.
    • Tap Settings > Mail, Contacts, Calendars.
    • Choose the affected email account, then tap Delete Account.
    • Add your account again.


iOS: Using Messages

http://support.apple.com/kb/ht3529


How do I enable SMS/MMS for use with Messages?

SMS and MMS messaging requires an appropriate plan from your carrier for use on iPhone. Contact your carrierfor more information.

How do I insert a photo or video into my message?

Tap the camera icon next to the Text Message field of your current Messaging thread.


I hope this information helps ....

Have a great day!



- Judy

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what is stmp server and how do I change password

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