Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I forgot my iPod touch passcode and it is now disabled.

I forgot my 4th generation iPod touch passcode. On my screen, it says, "iPod is disabled, connect to iTunes." I want to find out my passcode without having to erase everything on my device. I have a lot of important things on my iPod that I don't want to lose. How can I do this? 😟

Posted on Mar 18, 2014 8:16 AM

Reply
1 reply

Mar 18, 2014 8:19 AM in response to Zoe Necerato

Disabled

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. You will have to restore from your last backup

iOS: Wrong passcode results in red disabled screen

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: Back up and restore your iOS device with iCloud or iTunes

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store


If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

I forgot my iPod touch passcode and it is now disabled.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.