Keeper app fails to launch

The "Keeper" app for passwords on my iPad is not responding. It just flashes and fails to launch. I did a hard re-boot on my ipad and updated all my apps (keeper wasn't an app that needed an update though), and still no response. Now I don't have access to any of my passwords. Panic!

iPad 2, iOS 7.1

Posted on Mar 18, 2014 9:10 AM

Reply
1 reply

Mar 20, 2014 7:13 AM in response to zola1

Hello zola1


The article below will continue your troubleshooting when apps do not open on your iPad. Depending on how the app stores the passwords, if it stores the data on their end or in the cloud then you may be able to delete the app and then download it again and it will work. If it is stored locally, The next step would be to restore your iPad with a back up of when the app was working.


iOS: An app you installed unexpectedly quits, stops responding, or won’t open

http://support.apple.com/kb/ts1702


iOS: Back up and restore your iOS device with iCloud or iTunes

http://support.apple.com/kb/ht1766


Regards,

-Norm G.

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Keeper app fails to launch

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