1 Reply Latest reply: Mar 20, 2014 10:11 AM by pedro d
AMaster1 Level 1 Level 1 (0 points)

I have an iPhone 2 and have just updated it to the newest ios 7. something. It keeps telling me "Your iPhone could not be activated because the activation server is temporarily unavailable." It has said this for the past week and a half. What do I do?!

  • pedro d Community Specialists Community Specialists (2,415 points)

    Hello there, AMaster1.

     

    The following Knowledge Base article addresses the very error message you are describing and provides some great steps for troubleshooting:

     

    iPhone: Troubleshooting activation issues

    http://support.apple.com/kb/ts3424

     

    Resolution

    Perform the following steps if you receive one of the messages above:

    1. Restart the iPhone.
    2. Try another means of reaching the activation server and attempt to activate.
      • Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
      • Try connecting to iTunes if you're unable to activate using Wi-Fi.
    3. Restore the iPhone.

    If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance.

     

    Thanks for reaching out to Apple Support Communities.

     

    Cheers,

    Pedro.