How stop email notifications

Question

sjonnies Author

Level 1

4 points

How stop email notifications

Hi, I switched of all email notifications. But I still receive emails. What can cause that I still receive emails?

Posted on Mar 18, 2014 11:30 AM

Reply

Answer 1

Niel

Level 10

726,749 points

Mar 18, 2014 11:33 AM in response to sjonnies

Click here for the instructions on stopping the emails.

(102934)

Reply

Answer 2

sjonnies Author

Level 1

4 points

Mar 18, 2014 12:17 PM in response to Niel

Sorry, i looked in all 3 places and everywhere no notifications and still i receive notifications

Reply

Answer 3

seventy one

Level 7

27,424 points

Mar 18, 2014 12:32 PM in response to sjonnies

Which communities are you getting these mails from. Is it a specific community, a community you have asked a question in, all communities or which? Once we know that we can help.

Reply

Answer 4

sjonnies Author

Level 1

4 points

Mar 19, 2014 12:01 AM in response to seventy one

I only get emails from Itunes for Windows.

I just switched it today on and off to see it this give any results.

Reply

Answer 5

seventy one

Level 7

27,424 points

Mar 19, 2014 12:24 AM in response to sjonnies

Yes, that's it. If you subscribe to receive alerts, information etc, you will receive e-mails whether they apply to you or not. Unsubscribe.

Reply

Answer 6

Mar 19, 2014 3:43 AM in response to sjonnies

If all the steps in the tip linked to above were followed then this notification would have been stopped.

As the tip explains turning off the notification preferences does not stop current notifications.

Regards

Reply

Answer 7

sjonnies Author

Level 1

4 points

Mar 20, 2014 6:24 AM in response to sjonnies

Hi,

To be sure:

Manage Email Notifications:

You do not have any email notifications.

TAB Notifications:

You have no new notifications

Edit Preferences,TAB Email Notification preferences:

Automatically receive notifications when home page announcements are created or edited	Yes No
Automatically receive notifications for announcement posts I create:	Yes No
Automatically receive notifications for announcement posts I comment on:	Yes No
Automatically receive notifications for user tips I create:	Yes No
Automatically receive notifications for user tips I comment on:	Yes No
Automatically receive notifications for all discussions I reply to:	Yes No
Automatically receive notifications for all discussions I create:	Yes No
Automatically receive notifications when my post is marked as solved or helpful	Yes No
Include body content in watch emails:	Yes No

And still I receive emails.

Or do I have to wait for 24 hours after I stopped the email notifications. And it will stop then.

The last one I received untill now was at 13.49:

[iTunes for Windows] - Windows PC not able to see Apple TV [4g6uot-6k4h1-f0pzr]

Reply

Answer 8

Mar 20, 2014 6:51 AM in response to sjonnies

Given what you are showing you should not be receiving notifications. I will notify the hosts.

In the meantime:

Do I understand correctly that you just received an email for a post to the iTunes for Windows Community?

In the email this indicates the community

Going to that community you see this

So in your case the email says iTunes for Windows but when you go to that community under Notifications is does not say Stop email Notifications?

Reply

Answer 9

sjonnies Author

Level 1

4 points

Mar 20, 2014 2:35 PM in response to sjonnies

Hi,

I have here under Notifications the option Receive emal notifications

User uploaded file

I was hoping to see stop receiving.

Reply

Answer 10

seventy one

Level 7

27,424 points

Mar 20, 2014 5:15 PM in response to sjonnies

It is easy to misunderstand, sjonnies, I did myself for a while. Look at it this way; The message you see is the instruction you give to your device.

When you click on 'Stop receiving e-mails', it tells your device to do just that. But in case you want to change your mind your device is also, at the same time, set to change the message only to 'Receive e-mails'.

You change your mind and click on 'Receive e-mails' .. and it tells your device to do just that and the message only changes to 'Stop receiving e-mails'.

Reply