HT202649: If you can't sign in with two-step verification using your Apple ID

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724joe
Level 1 (0 points)

Q: I can't access my recovery email and I can't remember my security questions

Hi guys I can't access my recovery email and can't remember my security question what should I do now ??

Posted on Mar 18, 2014 3:29 PM

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724joe

Q: I can't access my recovery email and I can't remember my security questions

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  • by Niel,Helpful

    Niel Niel Mar 18, 2014 3:31 PM in response to 724joe
    Level 10 (312,813 points)
    Mac OS X
    Mar 18, 2014 3:31 PM in response to 724joe

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.

     

     

    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

     

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