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Suddenly I can't access my Yahoo email from my iPad 2. I get a message saying the user name or password are incorrect even though I have checked by logging in at the BT with the same Yahoo password I tried to use on iPad

Suddenly I can't access my Yahoo email from my iPad 2. I get a message saying the user name or password are incorrect even though I have checked by logging in successfully at the BT website with the same Yahoo password I tried to use on iPad. I have deleted the account and tried to set it up again but still get the same message. Can't understand why something that has worked for ever has suddenly got problems. Any ideas?

iPad 2, iOS 5.0.1

Posted on Mar 18, 2014 4:21 PM

Reply
Question marked as Best reply

Posted on Mar 18, 2014 5:52 PM

iOS: Unable to send or receive email

http://support.apple.com/kb/TS3899


Can’t Send Emails on iPad – Troubleshooting Steps

http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/


Setting up and troubleshooting Mail

http://www.apple.com/support/ipad/assistant/mail/


Using a POP account with multiple devices

http://support.apple.com/kb/ht3228


iOS: Adding an email account

http://support.apple.com/kb/HT4810


iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account

http://support.apple.com/kb/ht1694


iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync

http://support.apple.com/kb/TS1944


Server does not allow relaying email error, fix

http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/


Why Does My iPad Say “Cannot Connect to Server”?

http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html


How to Delete Email on the iPad

http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm


How to Mass Delete Emails from iPhone and iPad Inbox (with video)

http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/


How to add, send and open iPad email attachments

http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html


How to Sync Contacts with Your iPad Using iTunes

http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html


iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password

http://support.apple.com/kb/ts2621


iCloud: Create a group and add contacts to it

http://support.apple.com/kb/PH2667


eMail Groups - You can use a third party app that many users recommend.

MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8

Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8


iPad Mail

http://www.apple.com/support/ipad/mail/


Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.

http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/


Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)


Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.


 Cheers, Tom 😉

4 replies
Question marked as Best reply

Mar 18, 2014 5:52 PM in response to patrickfrombishops stortford

iOS: Unable to send or receive email

http://support.apple.com/kb/TS3899


Can’t Send Emails on iPad – Troubleshooting Steps

http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/


Setting up and troubleshooting Mail

http://www.apple.com/support/ipad/assistant/mail/


Using a POP account with multiple devices

http://support.apple.com/kb/ht3228


iOS: Adding an email account

http://support.apple.com/kb/HT4810


iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account

http://support.apple.com/kb/ht1694


iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync

http://support.apple.com/kb/TS1944


Server does not allow relaying email error, fix

http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/


Why Does My iPad Say “Cannot Connect to Server”?

http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html


How to Delete Email on the iPad

http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm


How to Mass Delete Emails from iPhone and iPad Inbox (with video)

http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/


How to add, send and open iPad email attachments

http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html


How to Sync Contacts with Your iPad Using iTunes

http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html


iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password

http://support.apple.com/kb/ts2621


iCloud: Create a group and add contacts to it

http://support.apple.com/kb/PH2667


eMail Groups - You can use a third party app that many users recommend.

MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8

Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8


iPad Mail

http://www.apple.com/support/ipad/mail/


Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.

http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/


Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)


Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.


 Cheers, Tom 😉

Mar 19, 2014 6:47 AM in response to Texas Mac Man

Thanks for all your suggestions. Yesterday I deleted the account and tried to set it up again from scratch but was still getting the message about incorrect user name or password. Today I made one further attempt and, guess what, this time I was successful and now have my email back. I'll never understand technology! Your help appreciated.

Patrick

Jun 22, 2014 8:47 AM in response to patrickfrombishops stortford

Error message:

Cannot Get Mail

The user name or password for "apple.imap.mail.yahoo.com" Is incorrect


I tried the various suggestions: delete account and setup new one, shutdown iPad, turn off the primary server (Yahoo! STMP Server") and use alternate server but it does not work at all.


one of the suggestions found at discussion platform suggested to change the outgoing mail server to apple.smtp.mail.yahoo.com

it does not work initially. But after several attempts, it decided to work!

Jun 22, 2014 10:23 AM in response to patrickfrombishops stortford

SSpent hours last week trying to FIX MY bellsouth.net email.

a Tech put me onto searching Google about operating system 7.1.1, THIS IS DEFINITELY THE PROBLEM. ALSO PROBLEM WITH GOOGLE.

UOU WILL RECEIVE, HOWEVER CANNOT SEND.

YOU WILL GET A DIALOG BOX SAYING YOUR PASSWORD IS INCORRECT. BOTH BELLSOUTH AND GOOGLE.

TO SOLVE THE BELLSOUTH ISSUE

DOWNLOAD THE YAHOO MAIL APP. IT IS FREE.

FOR GOOGLE I HAVE NOT FOUND A SOLUTION.

Suddenly I can't access my Yahoo email from my iPad 2. I get a message saying the user name or password are incorrect even though I have checked by logging in at the BT with the same Yahoo password I tried to use on iPad

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