I am trying to download and install the iOS 7.1 software that was sent thought general on my iPad 4 th generation it keeps saying there was an error downloading it, what do I do now?

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I am trying to download and install the iOS 7.1 software that was sent thought general on my iPad 4 th generation it keeps saying there was an error downloading it, what do I do now?

iPad, iOS 7.0.6, Not sure about the details

Posted on Mar 18, 2014 4:32 PM

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Answer 1

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Mar 18, 2014 4:37 PM in response to rhonda6869

First try resetting your iPad and then try updating again.

Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

If it still will not work, try updating using iTunes. But before you do that, disable your firewall and your antivirus software, then try the update again.

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